Privacy Policy

Last Updated: August 10, 2026

Gold Star Elite Corporation DBA EZ MoveIt (“EZ MoveIt,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.ez-move-it.com (the “Site”), request a moving estimate, communicate with us, book or receive moving services, or otherwise interact with EZ MoveIt.

1. Information We Collect

The information we collect depends on how you interact with us.

A. Information You Provide

When you request a quote, contact us, schedule a move, or use our services, we may collect:

Full name
Email address
Telephone number
Origin and destination addresses
ZIP codes and requested moving dates
Property and access information
Inventory or description of household goods
Requested moving, packing, storage, or specialty services
Communications, messages, photos, documents, and other information you provide
Booking and transaction information

Please do not submit Social Security numbers, financial account passwords, medical information, or other information that is not necessary to obtain a moving estimate or service.

B. Payment Information

When payment is required, credit or debit card information may be collected and processed by our payment processing providers.

EZ MoveIt does not store complete payment card numbers on its local systems. Payment providers process payment information according to their own privacy and security practices.

C. Information Collected Automatically

When you visit the Site, we and our technology providers may automatically collect:

IP address
Browser and device type
Operating system
Approximate location derived from an IP address
Referring website or advertising source
Pages viewed and actions taken on the Site
Date and time of visits
Form interactions and conversion events
Cookie identifiers and similar online identifiers
Advertising click and campaign identifiers
Information about how you arrived at and used the Site

This information may be collected through cookies, pixels, tags, scripts, local storage, and similar technologies.

D. Information From Other Sources

We may receive information from:

Advertising and analytics providers
Referral partners
Partner carriers and moving service providers
Customer relationship management systems
Payment processors
Publicly available sources
Individuals who request services on behalf of another person

2. How We Use Your Information

We may use information to:

Prepare and provide moving estimates
Respond to quote requests and customer inquiries
Schedule, coordinate, and perform moving services
Communicate about estimates, bookings, payments, pickup, delivery, and service updates
Process and document payments
Maintain customer and transaction records
Provide customer service
Operate, maintain, secure, and improve the Site
Analyze website traffic and visitor behavior
Measure advertising performance and attribute leads to advertising campaigns
Prevent fraud, misuse, and security incidents
Comply with legal, regulatory, insurance, and recordkeeping obligations
Protect our customers, personnel, property, and legal rights

We may also use aggregated or de-identified information for business analysis, provided the information cannot reasonably be used to identify an individual.

3. Analytics, Advertising, and Conversion Measurement

We use analytics and advertising technologies to understand how visitors use the Site and to measure whether advertising campaigns result in quote requests or other customer actions.

These services may include:

Wix website and analytics services
Google Analytics
Google Ads
OpenAI Ads Measurement Pixel
Other advertising, analytics, customer relationship management, and conversion measurement providers

These providers may process online identifiers, IP addresses, browser and device information, visited pages, referring sources, advertising identifiers, and conversion events.

OpenAI Ads Measurement

The OpenAI Ads Measurement Pixel may be used to measure website activity after a person interacts with an advertisement displayed through ChatGPT.

The pixel may collect an advertising referral identifier, store it in a first-party cookie, and associate it with subsequent website activity and conversion events, such as submission of a moving quote form.

When Automatic Advanced Matching is enabled, the OpenAI Pixel may detect supported customer information entered into website forms. Supported information is normalized and securely hashed in the visitor’s browser using SHA-256 before the hash is included with a conversion event. Raw customer information is not transmitted to OpenAI through the Automatic Advanced Matching feature.

This information is used for advertising measurement, campaign attribution, reporting, and improving the accuracy of conversion tracking.

Google Analytics and Google Ads

Google Analytics and Google Ads may use cookies, tags, and related technologies to collect information about Site usage, advertising interactions, and conversions.

Google may process this information according to its own privacy policies and account settings. Visitors can use browser settings and Google’s available advertising controls to manage certain uses of their information.

4. Cookies and Similar Technologies

The Site may use the following categories of cookies and similar technologies:

Essential Technologies

These technologies support website security, navigation, forms, preferences, and other functions necessary for the Site to operate.

Analytics Technologies

These technologies help us understand website traffic, page performance, visitor interactions, and how people use the Site.

Advertising and Measurement Technologies

These technologies help identify advertising sources, measure conversions, attribute quote requests to campaigns, limit duplicate reporting, and evaluate advertising performance.

You can configure your browser to block or delete cookies. Blocking certain cookies may affect Site functionality, form submissions, saved preferences, or our ability to associate a quote request with an advertising campaign.

Where additional choices are provided through the Site or your browser, you may use those controls to manage applicable analytics or advertising technologies.

5. How We Disclose Information

We do not sell personal information for monetary payment.

We may disclose information to the following categories of recipients when reasonably necessary:

Service Providers

We may disclose information to vendors that provide:

Website hosting and website management
Customer relationship management
Communications and customer support
Payment processing
Data storage and security
Analytics and advertising measurement
Scheduling and business administration

These providers may process information only for the services they perform for us, subject to their contractual obligations and applicable law.

Moving Partners and Carriers

Information may be disclosed to subcontractors, partner carriers, agents, warehouse operators, insurance providers, or other service providers when necessary to prepare an estimate, arrange transportation, store goods, or perform requested moving services.

Advertising and Analytics Providers

We may disclose online identifiers, website activity, advertising source information, conversion events, and hashed customer identifiers to analytics and advertising providers for measurement, attribution, reporting, and advertising-related purposes.

Depending on applicable law, some disclosures involving advertising cookies, pixels, or identifiers may be considered “sharing,” “targeted advertising,” or a “sale,” even when no money is exchanged.

Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

Comply with a law, regulation, subpoena, court order, or government request
Establish, exercise, or defend legal claims
Protect the safety and rights of customers, personnel, or the public
Investigate fraud, theft, security incidents, or misuse
Enforce agreements and company policies

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable legal requirements.

6. SMS and Text Messaging

By providing your telephone number and agreeing to receive text messages, you consent to receive messages from EZ MoveIt concerning your quote, booking, payment, pickup, delivery, or other service-related matters.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at 1-888-668-2751.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Mobile information and text messaging opt-in data will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be provided to subcontractors that help us deliver messaging and customer support services. Text messaging originator opt-in data and consent will not be shared for unrelated third-party marketing.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

Prepare and manage estimates
Provide and document moving services
Maintain customer and transaction records
Comply with transportation, insurance, tax, accounting, and legal obligations
Resolve disputes and enforce agreements
Prevent fraud and maintain security

Retention periods may vary depending on the type of information, the nature of the transaction, and applicable legal requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

The Site is hosted through Wix.com and uses HTTPS encryption. We also rely on established technology, payment, communications, and business service providers.

No website, transmission method, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live and subject to applicable law and exceptions, you may have the right to:

Request information about the personal information we collect, use, or disclose
Access specific personal information we maintain about you
Request correction of inaccurate information
Request deletion of personal information
Obtain a portable copy of certain information
Opt out of the sale or sharing of personal information
Opt out of targeted advertising
Limit certain uses or disclosures of sensitive personal information
Appeal a decision concerning a privacy request
Receive equal service and pricing without unlawful discrimination for exercising a privacy right

To submit a privacy request, contact us:

Email: info@e-z-moveit.com
Phone: 1-888-668-2751

Please include your name, contact information, state of residence, and the nature of your request.

We may need to verify your identity before completing certain requests. An authorized agent may submit a request where permitted by applicable law, but we may request proof of authorization.

10. Do Not Sell or Share My Personal Information

EZ MoveIt does not sell personal information for monetary consideration.

However, certain advertising or analytics disclosures may be considered a “sale,” “sharing,” or use for “targeted advertising” under some state privacy laws.

You can review your options and submit an applicable opt-out request through our Do Not Sell or Share My Personal Information page:

https://www.ez-move-it.com/do-not-sell-my-info

You may also email info@e-z-moveit.com with the subject line “Privacy Opt-Out Request” or call 1-888-668-2751.

11. Children’s Privacy

The Site and our moving services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information through the Site, please contact us so that we can review and, where appropriate, delete the information.

We do not knowingly sell or share personal information belonging to consumers under 16.

12. Third-Party Websites and Services

The Site may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites. We encourage visitors to review the privacy policies of those providers before submitting information.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technologies, business practices, or legal obligations.

When we update the policy, we will post the revised version on this page and change the “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Gold Star Elite Corporation DBA EZ MoveIt